Our Policies
Cancellations
There are occasions when it becomes necessary for a couple to cancel their wedding. We guarantee that if you decide to cancel up to 30 days before your wedding, for any reason at all, that we will refund your wedding costs (less your deposit and any site fees that our vendors will not refund).
If you must cancel your wedding closer than 30 days to the date, we have a different policy in force to protect ourselves and our vendors. This web page clarifies our cancellation policy so you can be more decisive in your wedding plans with us. If there is anything that you do not understand, please call me and I’ll discuss it with you over the phone.
The greater the amount of time a couple gives us before their cancellation, the more money they will likely receive back. However, the opposite is also true: for cancellations with short notice before the wedding a smaller refund is available.
Our deposit is nonrefundable no matter when a cancellation occurs. We have incurred out of pocket expenses and spent time booking all of the details of your wedding into our records. Once a wedding is cancelled, we must undo all of the coordination work that we have previously done for the wedding. The deposit is a nonrefundable booking fee to cover some of our expenses.
For cancellations closer than twenty-nine (29) days before the wedding or less, couples will receive back one half of the total billing minus any non-refundable site or vendor fees. For cancellations less than seven (7) days before your wedding date, no refunds will be granted.
These polices are in effect to give our couples the freedom to cancel if it becomes necessary, but also to encourage them to do so with as much time in advance of the wedding date as possible.
Our vendors often have turned down other weddings in order to be able to perform at the scheduled wedding. So the closer a cancellation is to the wedding date, the less likely it is that the vendors will be able to book another wedding. If you must cancel, cancel early.
If you decide to postpone your wedding date, instead of canceling it completely, talk to me and I’ll work with you. Keep in mind that postponed weddings that are eventually cancelled will receive no refunds.
